Guest Favorite
Key Takeaways
- Guest Favorite identifies the top 5% of Airbnb listings based on ratings, review content, and reliability metrics
- The badge is listing-level, not host-level — each property qualifies (or doesn't) on its own record
- Eligibility is calculated algorithmically and updated on a rolling basis; there is no application
- Guest Favorites receive enhanced search placement and a visible trust badge that directly lifts booking conversion
- A single host can have both Guest Favorite listings and non-Guest-Favorite listings simultaneously
How Guest Favorite Works
Airbnb evaluates listings across six sub-rating dimensions and an overall satisfaction score. A listing must sustain top-5% performance across a combination of these signals to earn — and keep — the badge.
| Factor | What Airbnb measures |
|---|---|
| Overall rating | Consistently high scores (in practice, 4.9+ across the trailing review window) |
| Review sentiment | Positive language themes in written reviews — cleanliness, accuracy, communication |
| Reliability | Low host cancellation rate and accurate listing details matching the stay experience |
| Review volume | Sufficient reviews for statistical confidence; sparse histories rarely qualify |
| Category sub-ratings | Cleanliness, accuracy, communication, location, check-in, and value — all tracked |
| Listing accuracy | Photos, amenities, and descriptions that match reality and avoid expectation gaps |
The badge is updated on a rolling basis as new reviews arrive. A listing can gain or lose Guest Favorite status over time based on ongoing performance — a sustained dip in any core dimension can push a listing below the top-5% threshold.
Guest Favorite vs Superhost
Guest Favorite and Superhost are complementary designations that measure different things. Both signal quality, but they operate at different levels of the platform and use different inputs.
| Feature | Guest Favorite | Superhost |
|---|---|---|
| Level | Listing-level | Host-level |
| Scope | Top 5% of individual homes | Top-performing hosts, assessed quarterly |
| Key metrics | Ratings, reviews, reliability | Trips completed, rating, response rate, cancellations |
| Rating threshold | Top 5% (approx. 4.9+) | 4.8+ overall rating |
| Assignment | Automatic, rolling | Quarterly assessment (Jan/Apr/Jul/Oct 1) |
| Badge location | On the listing card | On host profile and all their listings |
| Can exist independently | Yes — non-Superhosts can hold it | Yes — Superhost's listings may not be Guest Favorites |
A Superhost running five properties might have two Guest Favorite listings and three that do not qualify. A newer host with a single exceptional property can earn Guest Favorite before accumulating enough stays for Superhost. The two badges reinforce each other when held together, but neither is a prerequisite for the other.
When a listing carries both a Guest Favorite badge and a Superhost host profile, it signals the highest possible combination of property quality and host reliability — a combination that converts undecided guests who are comparing near-identical options.
Why Guest Favorite Matters for Airbnb Hosts
Premium visibility. Guest Favorite listings receive enhanced placement in search results and appear in Airbnb's curated "Guest Favorite" filtered views. Guests who actively filter for Guest Favorites are high-intent travelers with above-average booking rates — the kind of guests who book quickly and leave detailed positive reviews.
Conversion and trust. The badge functions as an immediate, third-party endorsement. When a guest compares two similarly priced, similarly amenitized listings, the Guest Favorite designation reliably shifts the decision. This is especially pronounced for first-time guests in a new market who have no personal referral to rely on.
Competitive differentiation. In saturated urban markets with thousands of active listings, the Guest Favorite badge is one of the few signals that stands out on a small listing tile. In markets like Los Angeles (10,134 active listings) or New York (11,468 active listings), it meaningfully reduces the noise a listing has to cut through to win a booking.
How to Earn the Guest Favorite Badge
Earning Guest Favorite requires consistency across every dimension Airbnb tracks — one outstanding metric cannot compensate for a weak one.
Cleanliness above all else. Cleanliness is the most frequently cited factor in both positive and negative reviews. A single "not as clean as expected" review can lower a listing's cleanliness sub-rating and drag the overall score. Professional cleaning checklists and periodic deep cleans are non-negotiable for listings targeting Guest Favorite.
Protect your reliability record. Host cancellations and listing inaccuracies count against reliability. Keep an accurate calendar, block dates you're uncertain about, and only list amenities you can guarantee — a missing amenity that was advertised is treated as a reliability failure by the algorithm.
Communicate proactively. Send check-in instructions 48 hours in advance, follow up during long stays, and resolve any issues before guests reach the review stage. High communication sub-ratings correlate with high overall ratings across markets.
Volume matters. Listings with more reviews are evaluated more reliably. A listing with 50 reviews and a 4.88 average is more likely to qualify than one with 8 reviews and a 4.9 average, because Airbnb weights statistical confidence. Accelerating review volume — by encouraging every guest to leave a review — builds the data foundation the algorithm needs.
The Role of Amenities and Experience Design
Frequently Asked Questions
Guest Favorite is a listing-level badge identifying the top 5% of homes on Airbnb by ratings, reviews, and reliability. Superhost is a host-level status earned when a host meets thresholds across all their listings — 4.8+ rating, 90%+ response rate, under 1% cancellations, and 10+ completed trips. A Superhost may have listings that are not Guest Favorites, and a non-Superhost can hold a Guest Favorite listing.
Airbnb awards Guest Favorite automatically to listings in the top 5% based on overall rating, review sentiment, reliability, and review volume. There is no application. Focus on delivering consistently excellent stays: maintain a 4.9+ rating, respond quickly, never cancel, and keep your listing description accurate to qualify.
Yes, significantly. Guest Favorite listings receive a prominent badge and enhanced placement in search results. The badge functions as a trust signal that increases guest conversion and supports higher nightly rates — guests comparing two similar properties will nearly always choose the one carrying the Guest Favorite designation.
Yes. The badge is updated on a rolling basis as new reviews arrive. A run of mediocre ratings, a spike in cancellations, or a drop in reliability scores can push a listing out of the top 5%, removing the badge until performance recovers. Consistency over time matters more than a single perfect stay.
Airbnb has not published an exact review-count threshold, but the algorithm weights statistical confidence — meaning listings with more reviews are evaluated more reliably. In practice, listings with fewer than 5-10 reviews rarely achieve Guest Favorite because there is insufficient data to place them confidently in the top 5%.