Flat-vector illustration of a vacation rental booking checkout receipt with line items for nightly rate, cleaning fee, and service fee

Guest Service Fee

Jun Zhou, Founder at AirROI
by Jun ZhouFounder at AirROI
Published: February 10, 2026
Updated: September 27, 2026

The guest service fee is the charge Airbnb adds on top of a host's price at checkout under its split fee: 14.1% to 16.5% of the booking subtotal, kept entirely by Airbnb. Under the single 15.5% fee that Airbnb is moving every host to, guests pay no separate service fee, and the host pays the whole fee instead.

Guest service fee
Who pays itThe guest, at checkout
Rate14.1% to 16.5% of the booking subtotal; the top end applies to cross-currency bookings
Charged onThe nightly price plus the host's cleaning, pet and extra-guest fees, excluding taxes
Who keeps itAirbnb
StatusBeing phased out with the split fee; none under the single fee

Rates are from Airbnb's Help Center.

How it worked on a booking

Take three nights at $200 with a $100 cleaning fee, a $700 subtotal. Under the split fee, the guest paid $98.70 to $115.50 in guest service fee on top, or $798.70 to $815.50 before taxes, and the host kept $679 after the 3% host fee. Under the single fee, the guest pays $700 plus taxes, and the host keeps $591.50 after Airbnb's 15.5%.

Guest service fee vs host service fee

Under the split fee, Airbnb's cut came from both sides: most hosts paid 3% (4% in Brazil and Mexico), and guests paid the guest service fee. The single fee folds both into one fee paid by hosts, 15.5% for most listings and 16% in Brazil and Mexico. "To simplify pricing, we're combining both fees into a single 15.5% service fee paid by hosts," Airbnb says.

Hosts outside the European Economic Area had a September 15, 2026 deadline to adjust their prices, and hosts in the EEA and Switzerland have an October 13, 2026 deadline. The switch dates, worked payouts and how much to reprice are in how much Airbnb takes from hosts.

Frequently Asked Questions

Under the split fee, 14.1% to 16.5% of the booking subtotal, with the top of the range on cross-currency bookings. Under Airbnb's single fee, which most hosts now use, guests pay no separate service fee; the host pays 15.5% of the subtotal instead.

No. Airbnb keeps the whole guest service fee. It was added on top of the host's price at checkout, so it never appeared in host payouts.

Yes, for stays. Airbnb is moving every host to a single 15.5% fee paid by hosts, with deadlines of September 15, 2026 for hosts outside the European Economic Area and October 13, 2026 for hosts in the EEA and Switzerland. Reservations booked before a host switches keep the old fees.

Yes. It was charged on the booking subtotal, which includes the nightly price and the host's cleaning, pet and extra-guest fees, but not taxes. Airbnb's 15.5% single fee is charged on the same base.